"This is an issue which has been taken very seriously across the Households," a source told the outlet. "We have the policies, procedures and programs in place, but we haven't seen the progress we would like and accept more needs to be done. We can always improve."
The insider added, "We are not afraid to look at new ways of approaching it. The work to do this has been under way for some time now and comes with the full support of the family."
"Certainly the idea of someone to spearhead this work and look at diversity and inclusion across the three households is something that has to be considered. It is too early, however, for any firm plans to be announced. We are listening and learning to get this right," the insider added.
Following Meghan and Prince Harry's tell-all, the 94-year-old Queen responded to the allegations.
“The following statement is issued by Buckingham Palace on behalf of Her Majesty the Queen,” the statement, which was shared on social media on Tuesday, March 9, began.
“The whole family is saddened to learn the full extent of how challenging the last few years have been for Meghan and Harry. The issues raised, particularly that of race, are concerning. Whilst some recollections may vary, they are taken very seriously and will be addressed by the family privately. Harry, Meghan and Archie will always be much loved family members.”
Meanwhile, Prince William hit back as well, telling reporters: "We are very much not a racist family."