Home / The Sussex Family / Prince Harry

Prince Harry Said Just Three Words — and It Changed a Stranger’s Worst Flight Forever

As the passenger mourned her grandmother's death, Prince Harry's comforting words softened her grief and reshaped her entire outlook.

Prince Harry interacts with people during a visit to the Royal Children's Hospital. (Cover Image Source: Getty Images| Asanka Ratnayake)
Prince Harry interacts with people during a visit to the Royal Children's Hospital. (Cover Image Source: Getty Images| Asanka Ratnayake)

Despite the critical comments about Prince Harry, the father of two is also known for his warmth, compassion, and humble nature — traits he undoubtedly inherited from his late mother, Princess Diana. That being said, he was nothing short of pleasant on his flight back home from Australia, easing the grueling 15-hour journey by offering quiet support to a grieving passenger. Australian Justine Parkhurst shared that as she mourned her grandmother's death, the Duke's impactful words gave her a different outlook on life, proving that he is truly his mother's son.

Prince Harry, Duke of Sussex takes part in a panel discussion on how social action positively impacts mental health with four young people who are involved with The Diana Award. (Cover Image Source: Getty Images | Aaron Chown)
Prince Harry takes part in a panel discussion with people involved with The Diana Award. (Image Source: Getty Images | Aaron Chown)

As reported by the Daily Mail, Parkhurst revealed on Facebook that she was returning home after attending her grandmother's funeral when she was suddenly upgraded to the first-class cabin on her American Airlines flight. She recalled, "I sat down, and a few tears started to roll down my face…I didn't even notice the person sitting next to me until they were adjusting the seat and getting comfortable. It was Prince Harry." When Parkhurst spoke of her grief to the Prince, his words made her rethink her entire flight experience. She added, "We chatted for a minute, and I told him [Harry] that my Nan is the only one I really wanted to tell about sitting next to the royal. He said, 'She already knows.' I believe he is right. I bet she arranged the whole thing."

Prince Harry and Meghan Markle arrive at Dubbo Airport in Australia.
Prince Harry and Meghan Markle arrive at Dubbo Airport in Australia. (Image Source: Getty Images | Phil Noble - Pool)

Believing that her late grandmother quietly played a part in her encounter with the Duke, she explained, "We were booked to fly on the Friday, but changed our minds and decided to wait one more day, and made the change late Thursday night...While waiting to board, we noticed... two plain-clothed men standing around with guns under their jackets." When contacted for a comment, she stressed, "I will tell you that he [Harry] was very nice and so was his wife. They were sweet to everyone and each other."

Prince Harry at Swinburne University of Technology in Hawthorn.
Prince Harry at Swinburne University of Technology in Hawthorn. (Image Source: Getty Images | Jonathan Brady-Pool)

Unsurprisingly, this isn't the first time Harry has comforted a person grieving from a terrible loss of a loved one. As reported by Sky News, ahead of Armed Forces Day in 2024, the charity Scotty's Little Soldiers recorded a heartfelt conversation between its founder, Nikki Scott, and Harry. Scott, who received the devastating news that her husband, Corporal Lee Scott, had been killed, had to break the news to her young children. During her exchange with the Prince, Harry said, "You convince yourself that the person you've lost wants you, or you need to be sad for as long as possible to prove to them that they are missed. But then there's this realisation of, no, they must want me to be happy."

A huge advocate of the importance of mental health for children, he added, "Especially for kids, I think, which is, 'I don't want to talk about it because it will make me sad, but once realising if I do talk about it, and I'm celebrating their life, then actually, things become easier'." Just like him, his wife Markle has also comforted people through their difficult times, not afraid to give them a hug when things are tough.  

GET BREAKING ROYAL NEWS
STRAIGHT TO YOUR INBOX.

More Stories

King Charles had invited Prince Harry to Balmoral when the late Queen's health worsened, however, one thing didn't sit right with the latter.
By Ira Deokule · AUG 17, 2026
Prince Harry and Meghan Markle are apparently interrupting their path to success and need a break.
By Mehak Walia · AUG 17, 2026
MasterChef judge recently cleared the air about whether Prince Harry's surprise video call to Meghan Markle was staged or not.
By Ira Deokule · AUG 17, 2026
Meghan Markle’s MasterChef appearance earned the Duchess adoration from the judges—alongside a few snide remarks from an MKR judge.
By Mary Anthony · AUG 17, 2026
He reportedly wants to reconnect with his extended family and his plethora of charities in the U.K.
By Mehak Walia · AUG 17, 2026
Meghan Markle's brand site experienced its lowest monthly total of the year in July, with visits dropping in five of the last six months.
By Mary Anthony · AUG 14, 2026
Royal experts break down Prince Harry’s shifting image in the UK.
By Mary Anthony · AUG 14, 2026
Prince Harry and Meghan Markle are facing fresh criticism as their latest creative project tanks at box office.
By Ira Deokule · AUG 14, 2026
Prince Harry and Meghan Markle's relationship dynamic has changed over the years, according to a royal expert.
By Ira Deokule · AUG 14, 2026
Prince Harry and Meghan Markle had found their own special piece of home in Montecito, however, it is now temporarily threatened.
By Ira Deokule · AUG 13, 2026