Home / The Wales Family / Princess Beatrice

King Charles' Butler Reveals What Princess Eugenie And Beatrice Are Like Behind Palace Doors

Amid media scrutiny, a former royal butler offers an intimate glimpse into Eugenie’s personality, her relationship with the King, and life within the Palace.

Princess Eugenie of York attends day four of Royal Ascot at Ascot Racecourse. (Cover Image Source: Getty Images | Karwai Tang)
Princess Eugenie of York attends day four of Royal Ascot at Ascot Racecourse. (Cover Image Source: Getty Images | Karwai Tang)

For Princess Beatrice and Princess Eugenie, the public controversies of their parents often overshadow their quiet loyalty to the Crown. Yet despite the many headlines, Eugenie has emerged as an unexpectedly grounded figure, at least according to those who have known her closely. A former royal butler, speaking with insight into Palace life, painted a unique picture of the Princess, one defined less by scandal and more by thoughtfulness and a kind-hearted demeanor.

Princess Eugenie and Jack Brooksbank watch the racing from the Royal Box. (Image Source: Getty Images | Max Mumby/Indigo)
Princess Eugenie and Jack Brooksbank watch the racing from the Royal Box. (Image Source: Getty Images | Max Mumby/Indigo)

As Eugenie celebrated her wedding anniversary with Jack Brooksbank on Sunday, October 12, Grant Harrold, who served as King Charles's butler from 2004 to 2011, opened up about what the 35-year-old royal is really like behind Palace doors. Harrold described Eugenie and her sister as “very kind and gentle.” He recalled, “Princess Eugenie and her sister Beatrice were always really nice. Whenever I dealt with them, they were very sweet and gentle. Always said their 'please and thank yous' and were very polite.” Far from being aloof or entitled, the Princesses, he says, “were extremely lovely young women, and were much loved members of the royal family.”

The butler’s observations extend beyond their upbringing to family dynamics. He revealed the devotion Charles has toward his nieces, noting that the monarch “is very fond of his nieces, and gets on with both of them really well. He will encourage them to come to family events, and he will want them to be included in those private family celebrations.”

Yet not everyone shares the same rosy view. Another Palace insider has described the sisters as products of a privileged and sheltered upbringing, pointing to incidents such as Beatrice’s BMW being stolen in 2009 after leaving it unlocked with the keys inside, as per The Mirror.  The source remarked, “I think she was used to her police protection officer looking after such things.”

Princess Beatrice and Princess Eugenie attend Royal Ascot Day 1. Image Source: Getty Images | Chris Jackson
Princess Beatrice and Princess Eugenie attend Royal Ascot Day 1. (Image Source: Getty Images | Chris Jackson)

It was also reported earlier that Beatrice was keen on taking on more with there being few working royals after Prince Harry and Meghan Markle's exit. A Palace source told the Daily Mail that Beatrice has long been “keen to help ease the burden on King Charles and Prince William by carrying out more royal engagements.” Such a willingness might have been especially welcomed in 2024, when both the King and Princess Kate faced cancer diagnoses within weeks of each other.

However, Palace aides reportedly remain cautious, especially given the fresh scandals of Prince Andrew and Sarah Ferguson. Allowing Beatrice to take on official duties, they fear, could invite renewed scrutiny of her parents’ controversies. As the source noted, “She’s never put a foot wrong, don’t forget – and she shouldn’t be punished for the sins of her father. But the King’s courtiers are concerned Andrew could try to ‘get in via the back door’ by exerting influence over her.”

Prince Andrew, Duke of York, Princess Eugenie and Princess Beatrice attend a National Service of Thanksgiving as part of the 90th birthday celebrations for The Queen. (Image Source: Getty Images | Zak Hussein - Corbis)
Prince Andrew, Duke of York, Princess Eugenie, and Princess Beatrice attend a National Service of Thanksgiving as part of the 90th birthday celebrations for The Queen. (Image Source: Getty Images | Zak Hussein - Corbis)

The insider suggested that Beatrice and Eugenie's decision to pursue careers outside traditional royal duties may have been influenced by circumstance as much as preference. “Whether you believe it was their decision [to not be working royals] or it was they and their father putting a brave face on things, he and they said they wanted careers instead of a life of ribbon-cutting. Andrew maintained it was their decision.”

GET BREAKING ROYAL NEWS
STRAIGHT TO YOUR INBOX.

More Stories

Charles is reportedly open to discussions with Harry about his potential role in the family, which is reportedly making William fume.
By Mary Anthony · AUG 17, 2026
Earlier this month, Princess Charlotte was spotted enjoying the Commonwealth Games in Glasgow with William, Kate and her brothers.
By Medha Sengupta · AUG 17, 2026
Prince William is one of the most popular royals, but one particular critique has refused to leave his back.
By Ira Deokule · AUG 15, 2026
Royal protocol forbids Prince William and Kate Middleton from a lot of things, but this one particular rule is totally shocking.
By Ira Deokule · AUG 14, 2026
Princess Anne doesn't want Prince William, Princess Kate, and their kids to feel isolated.
By Mehak Walia · AUG 14, 2026
Princess Charlotte and her cousin are proving that behind the formal appearances, royal childhoods are still full of fun.
By Mehak Walia · AUG 14, 2026
The less-seen royal was promoted from Viscount Severn to the Earl of Wessex after his father became the Duke of Edinburgh in 2023.
By Mary Anthony · AUG 13, 2026
Prince Harry and Kate's relationship has undergone significant changes despite once being an unshakable bond.
By Mary Anthony · AUG 13, 2026
The royal family is undergoing a major revamp, and two of their very important members are now being tipped for better roles.
By Medha Sengupta · AUG 13, 2026
Who does Princess Kate turn to when the cameras stop rolling? It isn’t who most people expect.
By Mehak Walia · AUG 13, 2026