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Customer Calls a Bakery to Order — Then She Finds Out Prince William Is on the Line

In order to mark St. Piran’s Day, William was in Cornwall and stepped behind the counter at Gear Farm Pasty Company in St Martin, Helston.

Prince William, known as the Duke of Cornwall when in Cornwall, tries his hand at crimping pasties during his visit to the Gear Farm Pasty Company, in St Martin, Helston (Cover Image Source: Getty Images | Aaron Chown/WPA Pool)
Prince William, known as the Duke of Cornwall when in Cornwall, tries his hand at crimping pasties during his visit to the Gear Farm Pasty Company, in St Martin, Helston (Cover Image Source: Getty Images | Aaron Chown/WPA Pool)

Prince William found himself at the center of a hilarious moment during his latest royal engagement in Cornwall. As he took a phone order at the bakery, it soon turned into a comedy of miscommunication. In order to mark St. Piran’s Day, he was in the county and stepped behind the counter at Gear Farm Pasty Company in St. Martin, Helston.

The prince picked up the phone to help take a customer’s order. What happened next led to a roar of laughter in the bakery as he struggled at first to catch the customer’s name. He asked, “And what name is that? Juicy? Josie." As he confirmed the order, the name mix-up led those around him to break into laughter. As the prince, also known as the Duke of Cornwall, realized the slip a few seconds later, he instantly corrected himself and said, “Sorry, Josie. I thought you said, juicy, I apologize.”



The amusing interaction was captured on video and shared on X (formerly Twitter) by royal journalist Rebecca English. It gave royal fans a glimpse of William’s playful side during the visit. As the conversation on the phone continued, he had a hard time keeping a straight face while finishing the order, as people around him were giggling so much.

As the royal family member controlled his laughter, he joked that the pasties “will be juicy,” which led to another wave of giggles among the staff and onlookers outside the bakery. William then sincerely wrapped the call up by confirming “five fresh ones and ten frozen” while assuring they would be ready to pick up by 1:45 pm with a bright smile and another round of laughter when he hung up. The cheerful moment became a highlight during William’s visit to an award-winning family-run bakery, Gear Farm Pasty Company, known for its traditional Cornish pasties. The farm has held the title of being organic for over three decades and is a vital part of the local community.

Prince William, Prince of Wales, known as the Duke of Cornwall when in Cornwall, answers the phone to a customer at the shop during his visit to the Gear Farm Pasty Company, a family-run farm known for producing traditional Cornish pasties in St Martin, Helston, as he visits Cornwall for St Piran's Day on March 5, 2026 in Helston, England. (Photo by Aaron Chown-WPA Pool/Getty Images)
Prince William, known as the Duke of Cornwall when in Cornwall, answers the phone to a customer at the shop during his visit to the Gear Farm Pasty Company, as he visits Cornwall for St. Piran's Day on March 5, 2026, in Helston, England (Image Source: Getty Images | Aaron Chown/WPA Pool)

As the intense storm Goretti wreaked havoc in Cornwall in January, Gear Farm continued to serve people due to a generator. When residents were left without essential services for several days, the Farm came to their rescue. The future king also got to meet the Webb family, responsible for running the business, and also spoke to locals who helped respond to the storm’s aftermath. While touring the bakery, William also got to learn more about the pasty-making process and interacted with the staff members working behind the scenes.

Prince William, Prince of Wales, known as the Duke of Cornwall when in Cornwall, tries his hand at making pasties during his visit to the Gear Farm Pasty Company, a family-run farm known for producing traditional Cornish pasties in St Martin, Helston, as he visits Cornwall for St Piran's Day on March 5, 2026 in Helston, England. (Photo by Aaron Chown-WPA Pool/Getty Images)
Prince William, known as the Duke of Cornwall when in Cornwall, tries his hand at making pasties during his visit to the Gear Farm Pasty Company, as he visits Cornwall for St Piran's Day on March 5, 2026, in Helston, England (Image Source: Getty Images | Aaron Chown/WPA Pool)

As many as 50,000 houses lost power during Storm Goretti. Businesses like Gear Farm served as an important resource to the community during such a challenging time. The prince didn’t just observe the production in the bakery but also indulged in the pasty-making process and stepped out to serve the customers. He also chatted with the locals and smiled for selfies while wearing a Cornish flag pin on his clothes, in honor of the local holiday.

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